1. Service Description

  • Our tuning services involve the modification of the electronic control unit (ECU) of your vehicle to enhance performance.

  • By engaging our tuning services, you acknowledge and accept the inherent risks associated with these modifications.

2. Customer Responsibilities

  • You must ensure that your vehicle is in optimal working condition and suitable for tuning.
  • You are responsible for any subsequent maintenance or repairs necessitated by the tuning process.
  • Deposits to secure bookings are non refundable. This is to secure a booking and to cover our costs should you not be able to come and we are not able to fill the slot with another customer. This is compulsory for every booking. 
  • If for any reason we have to halt tuning due to a mechanical issue or other issue and we need to revisit another time there will be an additional charge to complete tuning work if it falls on another day. This fee may be wavered if the vehicle is left with us for repair. This is to cover our costs of operating.

3. Turbo Upgrades

  • Vehicles with turbo upgrades must be delivered and left with us for the duration of the tuning process.

  • We do not provide any guarantees or warranties for vehicles with turbo upgrades, and no refunds will be issued under any circumstances.

  • The tuning process involves pushing the vehicle beyond the specifications set by the manufacturer and therefore you accept the risks associated with this.

4. Warranty and Liability

  • A limited warranty on our tuning services may be provided, the details of which will be communicated at the time of service.

  • We accept no liability for any damage or loss resulting from our tuning services, including but not limited to, vehicle damage, engine failure, or voiding of the manufacturer’s warranty.

  • Seeking advice from external agencies or individuals, or consulting with or visiting another tuning company, will render any warranty or guarantee void.

5. Performance Outcomes

  • While we aim to achieve optimal performance improvements, we do not guarantee specific results.

  • Performance enhancements may vary based on the vehicle’s condition and other variables.

6. Pricing

  • All prices are final and non-negotiable unless specifically agreed upon prior to the commencement of work. Prices are listed on this website and on the pinned post for our Facebook page. This is not a comprehensive pricing list. 

7. Legal Compliance

  • It is your responsibility to ensure that the modifications comply with applicable local laws and regulations.

  • We are not liable for any legal issues arising from the use of our tuning services.

8. Software Confidentiality

  • The software installed on each vehicle by GKR Performance must not be shared, distributed, or disclosed to any third party.

  • Unauthorized sharing or distribution of our software is strictly prohibited.

9. Breach of Terms

  • Any breach of these terms and conditions may result in legal action being taken against you.

10. Agreement

  • By utilizing our services, you agree to adhere to all the terms and conditions outlined in this policy.